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Returns & Exchanges

Find shipping answers, product guidance and quick ways to contact our support team.

Returns & Exchanges

We want you to love your Fredesigner products. If you are not completely satisfied, we offer a 30-day return policy.

Eligibility

  • Items must be unused, unwashed, and in original packaging
  • Custom-made or personalized orders are final sale
  • Fabric swatches are non-returnable

How to Return

  1. Contact us at support@fredesigner.com with your order number
  2. We will provide a return authorization and shipping label
  3. Refunds are processed within 5–7 business days after we receive the item