Customer support
Returns & Exchanges
Find shipping answers, product guidance and quick ways to contact our support team.
Returns & Exchanges
We want you to love your Fredesigner products. If you are not completely satisfied, we offer a 30-day return policy.
Eligibility
- Items must be unused, unwashed, and in original packaging
- Custom-made or personalized orders are final sale
- Fabric swatches are non-returnable
How to Return
- Contact us at support@fredesigner.com with your order number
- We will provide a return authorization and shipping label
- Refunds are processed within 5–7 business days after we receive the item